To anyone who has made and kept annual specialist appointments, our hats go off to you. They require the skill of an orchestra conductor to co-ordinate and choreograph.
First up, you have to remember them. That means having some system of diarizing events that occur only once a year.
That might seem easy to those of us who have reliable computer systems, with even-more-reliable personal assistants. And easy if your reliable computer system doesn’t crash, leaving you completely out of not only diary records, but also, all contacts.
Or easy if you’re happy to carry around not only this year’s calendar, but also next years, committing yourself then, to march around the world with two calendars/diaries, or an electronic version and back-up paper version which will not fail, but may not be conveniently next to you, or within the vicinity of a working pen, when you arrange a visit with Aunt Mary.
So, you end up double-booking other events, vowing to yourself to keep doing the double-shuffle between paper & electronic gizmos each night, or each morning
…until your child phones in distress and needs to be rescued, or the husband calls and announces that he is stranded at the beach because while he was swimming, some needy person has taken the bag that he left on the beach complete with his clothes and car-keys.
And somehow, the diary gets ignored and so do several appointments that you may have been looking forward to but can no longer remember.
IF the office of the specialist is particularly effective at communication, they may have a system of reminders – such as the one we received last week with an option of replying with an SMS – REPLY YES, or calling to make a different appointment time or date. Sounds easy enough?
Until you remember, within 24 hours of the appointment, that despite the hospital’s Emergency Department having made the initial diagnosis eight years ago, the specialist requires a referral from the local GP – who in all likelihood has never met the patient, but needs to refer the patient who he’s never met, to a specialist he may never have heard of, to review again the situation that the specialist has diagnosed and may/may not have informed the GP about – if in fact the GP is available, and his computer system has not crashed – which, in this particular circumstance, has happened.
Eventually, you are able to make an appointment to see unknown GP who will make referral about unknown patient to unknown specialist about unknown condition – and all the boxes are ticked for the government to approve Medicare payment with the assurance that their system is preventing the specialist from over-servicing.
As parent you also need to ensure that the other parent is informed with adequate warning so they can arrange the morning off.
The child, who is also now old enough to not want to visit and undergo the annual testing regime unnecessarily and remarks ‘If I am a fascination to them – then they can at least ask me!’ also needs to be informed of appointment with new GP and old specialist.
And the school needs to be informed that the child will be late for school to which they respond, ‘Could you please inform your child that they need to report to such and such a place when they arrive then?’
Of course I can.
So, in total,
An SMS to say YES means
Phonecall to husband
Phonecall to GP who has lost computer, so could we please check to see it’s absolutely necessary
Phonecall to specialist to see if the visit to GP is really necessary
Call back GP to make appointment
Inform child of appointment tomorrow
Inform child of appointment with unknown GP today
Inform school of child’s late arrival
Inform child of what to do on late arrival
Then, at last, remember to pick up the referral letter sometime between the GP appointment and specialist appointment (during business hours) and take it to the specialist in the morning.
So, those who doubt that being a parent-at-home gives valid Professional Development and work-experience may be interested to follow around a parent in the process of negotiating a simple annual specialist appointment. They may begin to understand why parents do not find it simple to Reply – YES.
It’s MUCH easier to just respond to a pre-booked annual appointment
SMS REPLY – NO!